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Where should I install Fingershield door safety finger guards?
On all doors that children and vulnerable adults pass by or through. However, if a door is fitted with a continuous hinge (sometimes called a piano hinge) then a Pull-side door safety finger guard is not required. If you are in any doubt please call +6476294545.

What's the difference between a push-side and a pull-side door finger guard?
To open a door you either push the door away from you or pull it towards you. The Push-side door finger guard attaches to the side of the door you push away and the Pull-side door finger guard attaches to the side of the door that you pull towards you. The Push-side and Pull-side door finger guards are very different in design and manufacture and are not interchangeable. As always, if you are in any doubt please call +6476294545.

What are they made of?
Our door finger guards are made from uPVC and nitrile rubber. They are calcium-zinc stabilized and contain no Cadmium or Lead.

What lengths and colours do you offer?
In our Jacksonville, Florida warehouse we stock Fingershield Push-side and Pull-side door finger guards in two lengths, 79 inch for 80 inch doors and 83 inch for 84 inch doors. Use a pair of snips or strong scissors to cut to a shorter length. They are available in three colors: White, Brown and Black.

When are you open for business?
Our office hours are 9am - 5pm Monday through Friday (EST/EDT). Please call anytime at +6476294545. However, you are able to purchase the Fingershield door finger guards any time at our online store.

Is there a minimum order?
No, we will supply just one item if that is what you need.

Can I change my order after it has been placed?
You can change or cancel an order any time prior to shipment from our warehouse. If an order is changed it may delay shipment by 24 hours (more if the next day is not a normal business day).

Can you install them for me?
Our door finger guards are easy to install. Click here to view an installation video. If you still feel unsure about installation please call us on +6476294545 and we will do our best to help you through the installation process.

How long before my order ships?
Orders received before mid-day (EST/EDT) Monday through Friday will ship the same day (except Holidays).

Orders received after mid-day (EST/EDT) Monday through Friday will ship the following day (except Weekends and Holidays).

What method of shipping do you use and how long will it take?
Our preferred method of shipping is via UPS Ground. Delivery in the Continental United States takes between 1 and 6 business days depending on where you are located. After your shipment has left the warehouse we send you a Shipment Notification email that contains the UPS Tracking number. You can use this number to track the movement of your package on the UPS website at http://www.ups.com/tracking/tracking.html

What if I want my order faster?
All UPS methods of shipment are available upon request. Tell us your needs and we will do our best to accommodate you.

Can I open an account?
Our preferred method of payment is via credit card. If you are unable to use this method please contact us at +6476294545.

Which credit cards do you accept?
We accept American Express, Visa, MasterCard and Discover.

What is your return policy?
You can return all or part of an order. Please use the original packaging for the return shipment and contact us to arrange collection. Please include a copy of your invoice with the return. We do not charge restocking fees but return shipping charges will be deducted from your refund. Any returned door finger guards must be in the same condition as they were when shipped to you. We reserve the right to refuse a refund for returned door hinge guards that are not acceptable for re-sale.

What did we leave out?
As hard as we've tried to cover everything, I'm sure there is something we've left out. If there is something you need and don't see it here, just ask. We're always just a click or call away. We look forward to hearing from you. To contact us click here or call us at +6476294545.

 






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